The participants were 22 experts in the fields of medical informatics, health information management, telemedicine, telehealth, health entrepreneurship, health insurance, and digital health start-ups. The present qualitative study was conducted in 2020. Therefore, the present study aimed to identify the key components and critical factors for developing a telehealth business framework from the experts’ perspectives. A telehealth business framework can provide a rich understanding of these components and factors. However, in order to run a telehealth business successfully, key components and critical factors need to be taken into account. ![]() ![]() Telehealth technology and related products can help to solve the problems associated with providing health care services and equal distribution of resources.
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